Frequent questions

What do I do to delete my account?

It will always be our priority that you are comfortable on our website and keep you informed, but if for any reason you do not wish to continue with your active profile in Surgery Colombia, simply write to us at admon@surgerycol.com indicating that you wish to delete your account. from our website or that you no longer wish to receive information from us.

How do I recover my password?

In the login module we have the question “Have you forgotten your password?” You click on them and it sends you an email with a link to reset your password.

How do I update my information?

You enter your profile and on the right side you will find a tool icon that is for configuration, there you will get the option to edit profile

How can I contact Surgery Colombia if I am in Colombia or outside of Colombia?

We have our hotline ready for all your questions during business hours from 7am to 5pm Colombia time +57 318 4349739, do not forget to always put the Colombian callsign at the beginning of the cell phone number +57……. or you can also write to us at our email address admon@surgerycol.com or write to us on our social networks that you will find in our at the bottom of this website.

How can I communicate with a surgeon or an ally?

Each ally or each surgeon has their contact information in their profiles, income and you take their contact information, do not forget to always put the Colombian code at the beginning of the cell phone number +57 …….

How do I prepare for my plastic surgery?

Our recommendations are: quit smoking and stop drinking alcohol two months before, if you are taking any medication you should inform your plastic surgeon, if you have symptoms of covid or discomfort you should inform your surgeon, remember that your last meal should be 8 hours before surgery since for this you must be on an empty stomach and always be well informed about the procedure you are going to have and resolve all your doubts with your plastic surgeon so that everything goes excellent!

What do I need for my postoperative period?

Use compression garments in many cases that leave drains, sanitary pads, the plastic surgeon will send you the necessary medications for your recovery, always remember to follow the recommendations of your plastic surgeon

From what age can I have plastic surgery?

Remember that plastic surgery is not always for aesthetic purposes, many come to these procedures with reconstructive objectives or birth deformities that must be treated with a plastic surgeon.

How much time do I need to travel to Colombia to have a surgical procedure?

Everything varies depending on the procedure you perform, the recommended time is 20 days.

If you have additional questions, do not hesitate to contact us.

Office hours from 7am to 5pm Colombia time +57 318 4349739 or you can also write to us at our email address admon@surgerycol.com